Philosophy Metaphilosophy Metaphysics Epistemology Ethics Politics Aesthetics Thought Mental Cognition. Antivirus companies cause a big headache to small developers. Antivirus is essential tool that most people need to protect their Windows operating system from Viruses, Trojans, and other bad stuff. Unfortunately, most Antivirus companies goes too far with their VirusTrojan protection, and in many times they classify completely legit software as VirusTrojan infection. One good example for that is my own password recovery tools Most people need these tools to recover their own lost password. These password tools, like many other utilities out there, can also be used by hackers for bad purposes. The attitude of many Antivirus companies is very tough in this subject If its a tool that can be used by bad guys, its classified as Trojan or Virus, even when most users need it and use it for good purposes. Antivirus companies dont care that they block their own customers that want to recover their own passwords, and they dont care that they may cause their customer to think that Im a Virus distributer. I must say that some Antivirus companies are a little more gentle, and classify these tools as Security Threat or Riskware which is much better than classifying them as Virus or Trojan, but they still prevent the user from running them by deleting them or by putting them in quarantine. Also, many users dont know what is difference between Virus and Riskware, and when they get these Riskware alerts, they still think that my tools are infected with a Virus named Riskware. My password recovery utilities are not the only victims of the over protection made by Antivirus software. Some other tools, like Produ. Key, Reg. Scanner, Web. Video. Cap, Nir. Cmd, and others that dont recover any password, are still constantly targeted by Antivirus companies, without any known reason. Other developers also have False Positive problems. Other small developers also constantly experience false alerts made by Antivirus software, here some examples What about large companies like Microsoft Large companies usually dont have any false positives problems, and even if there is a single case of false alert, the antivirus company will probably fix it very soon. Guitar Pro 5 2 Keygen 14 Weeks' title='Guitar Pro 5 2 Keygen 14 Weeks' />After all, antivirus companies know that Large companies have good lawyers and if they wont fix the problem, they may find themselves in a large lawsuit for libel. One good example is Sys. Antivirus is essential tool that most people need to protect their Windows operating system from Viruses, Trojans, and other bad stuff. Unfortunately, most Antivirus. Guitar Pro 5 2 Keygen 14 Weeks' title='Guitar Pro 5 2 Keygen 14 Weeks' />SecurityStudy. Internals. In the past, their psexec. Virus by some Antivirus programs, but today, when Sys. Internals is a part of Microsoft, All Antiviruses show its clean, asyou can see from this Virus. Total report. Examples for emails I receive on daily basis. Free Sms From Pc To Mobile Software Download on this page. Heres some examples of messages regarding the virus alerts, that I get to my inbox on daily basis Your mspass. VirusYou have Trojan horse in your Mail Pass. View utilityyour Produ. Key is a Trojan, be ashamed. These messages are sent by users that really think that my tools are infected. I cannot blame them for thinking that, because the Antivirus really tell them that there is an infection. Most Antivirus programs dont explain the user that the alert is displayed only because its a legitimated tool that might be used by hackers. They simply tells the user that the tool is infected with Virus or trojan, even its not really the truth. I try to run your program and it says that I dont have permissionI try to run your program, and I get the following message Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the itemI try to run your program, and nothing happenEach time that I download your program and extract the files, the. These messages are sent by users who think that there is a bug or problem with my utility, without knowing that this problem is actually caused by their Antivirus. In some circumstances, the Antivirus software runs in the background, and when it detect a threat, it simply block the. The frustrated user think that there is a problem in the software he tries to run, without knowing that the Antivirus software, that should protect his computer, is actually the troublemaker that causes this problem. When I try to get into utilities section of your site, I get the page cannot be displayed errorYou have a broken link in your site When I try to download your Produ. Key tool, I get the page cannot be displayed error. These messages are sent by users who think that there is a problem in my Web site, because they cannot browse into a Web page in my site or download a utility from my site. But once again, this problem is caused by Antivirus or Firewall that decided to block my Web site without explaining the user about the site blocking. Zonealarm products, as opposed to others, redirects the user into a Web page which says that nirsoft. This web page also offers to report about false detection to FalsePositivecheckpoint. I really tried to do so, but I received the following error message from their email server The following addresses had permanent fatal errors reason 5. User unknownAs you can see, Zonealarm provides an email to report about false positives, but its a fake email address that nobody really reads. Needless to say all these virus related email messages that I receive every day are a big headache and require me to waste my time on answeringhandling them,instead of adding new features to my utilities and updating my site. Why dont you contact the Antivirus companies Some people ask me, Why dont you simply contact the Antivirus companies to resolve the false alerts issues So heres some important points There are dozens of Antivirus companies out there, and with combination of more than 1. Handling all these false alerts may require an employee with full time job, even more than that. If you look into the Web sites of some Antivirus companies, youll easily find a large Buy Now button, but you probably wont find any Report About False Positive link. Antivirus companies always want to make more sells, but they dont really care about false positives in their products. They usually hide the option to report about false alert very deep in their Web site, and some of them gives False Positive support only for users that purchased their product. Even when I find the method to report about a false alert, deeply in their Web site, most of the companies dont answer the requests at all or simply send an automatic message, saying that the sample that I sent is infected. In some cases, The Antivirus company fix the false alert problem in their next update, but without admitting that they had a false positive, and without sending any apology to me, as a developer. False Positives usually come back Even when Antivirus company finally fix a false positive, its just a matter of time, until the false positive returns again, with a new VirusTrojan name. Help me and other developers If you feel frustrated, like me, about all these false alerts, you can help me and other small developers to stop Antivirus programs from detecting innocent tools as VirusesTrojans. What can you do Heres some examples Add your comments to this article about False Positives problems you experience As user or as software developer. Send this post to your friends, so theyll know more about false positive problems. Garden Sheds Bristol.